Having a Samsung laptop not charging isn’t very useful. After a few years, most laptop batteries can only survive for around four hours before they need to be replaced. So if your laptop isn’t charging, don’t panic; it could just be minor. You may try a few simple fixes, but first, why is my Samsung laptop not charging.
It is common for a Samsung laptop not to charge. This is because several internal parts can malfunction or fail, causing issues. For example, a defective motherboard, charging circuitry, battery sensors, a faulty cable or adaptor, or problems with the power supply are common causes.
Remember that we’ll use various troubleshooting techniques to uncover the root cause of your charging issues, which will lead us to the correct solution.
Why Is My Samsung Laptop Not Charging?
Chargers stop working when the power adapter or cord is faulty.
The quality of the Samsung laptop’s main adapter is generally relatively low, given the price of the ordinary laptop. So if your laptop isn’t charging even if it’s plugged in, check the power cable and adapter first.
Verify that the two ends are firmly in place. There are two outlets, one on the wall and one on your laptop. Ensure that the status light on your AC adapter is on when it is connected to the wall socket.
Observe the connection between the laptop’s charger and the device. If the product has been subjected to excessive use or inadequate quality control, there may be some movement. For example, the power cord might bend or shift if you apply pressure to the point where it connects to the laptop. So it’s worth a look; check if your laptop’s charging cord has a faulty connection by swiveling it around a bit.
It’s also a good idea to try an alternative wall outlet before rushing to get a new one. When diagnosing an issue, it’s basic sense to assume the problem is with your computer rather than a faulty wall outlet.
The problem with Windows’ power supply
There is a problem with the Microsoft ACPI-Compliant Control Method Battery driver for Windows laptops. The issue has been around since Windows 7 to Windows 10 and can affect charging.
- Open Windows Device Manager by typing “Device Control Manager” into the Cortana/Search Windows box.
- Select “Batteries” from the drop-down menu.
- Select the Microsoft ACPI-Compliant Control Method Battery driver.
- Uninstall may be done by selecting it from the context menu of the right-clicked window.
- The Device Manager’s main menu has a “Scan for Hardware Changes” option.
- The driver can be scanned and installed a second time by Windows.
- When a laptop is connected but not charged, replacing the Microsoft ACPI-Compliant Control Method Battery fixes many problems.
If that doesn’t work, you should drain the laptop completely. It does this by removing the battery and causing the laptop to use up any remaining battery power. Restarting the battery might occasionally bring it back to life.
You can turn off your computer’s battery and power cable by pressing the power button for 20 to 30 seconds; this should fix the problem. Then restart the laptop after installing a new battery. Finally, check if the laptop is charging by plugging in the power cord. Your laptop’s battery may be defective.
Bad laptop battery
It is more prevalent on older Samsung laptops than newer ones, although it may happen on any computer. Consult your laptop’s handbook for instructions.
- Turn “off and on” your Samsung laptop.
- Press F12 to access the boot list when you see the Samsung logo. Select Diagnostics, where you’ll find the feature for a battery test.
You can run your laptop without a battery, but it’s not recommended. Instead, remove the laptop battery and plug in the main charger. If it runs, the laptop is working, but the test does not indicate if the problem is with the battery or the charging board.
If you have the same laptop, replace the batteries to see which one works. Aside from buying a new battery, this is the only actual test.
How to fix Samsung laptop not charging
For example, you’re working on your laptop when suddenly the computer warns you that the battery is low. Then you have to find your charger and plug it in before it becomes dark. After connecting to electricity, you should be set to go. However, the AC adapter doesn’t work. There are no flashing lights, a brightened display, or a “battery charging” indicator.
There are several ways to care for your battery, but the wall outlet and your computer are both susceptible to failure. Some may be fixed with a software tweak or a new battery, while others may require a repair shop visit or a complete system replacement.
Recognizing the differences saves time and money. An inside-out strategy can swiftly pinpoint the source of the issue and determine the most cost-effective remedy.
Check to see if the laptop is plugged in.
You must ensure the laptop is connected to power. This is a primary cause of computer failure. There is no software modification or hardware fix that can make a laptop that has been left unplugged suddenly turn on. Before proceeding, double-check that the AC outlet and laptop plugs are properly positioned and secure.
Check the AC adapter brick and any detachable cables. Next, check that the battery is correctly installed in its compartment and that the battery or laptop contact points are not damaged.
Finally, determine if the issue is even with the laptop. Check for a short or damaged fuse by putting the power wire into another outlet. Remove it from the surge protector or power strip and plug it straight into the wall.
If it still doesn’t work, we’ve established that it’s not a user mistake. Instead, there is a serious issue with powering the laptop; now, it’s simply a matter of figuring out where the problem may be.
Drain the battery.
Firstly, ensure the battery is in good working order. Alternatively, remove the battery if your laptop is equipped with a detachable battery. Then press the power button down for around 15 seconds to drain any remaining power from the device. The laptop may then be powered up by connecting the power cable to it while still without the battery in it.
If it turns on and stays on, this indicates that the power adapter is functioning properly and that the problem is most likely a bad battery. Alternatively, you might reinstall the battery and try again; perhaps the battery was simply improperly positioned.
Suppose your laptop doesn’t have a visible battery compartment on the bottom. In that case, the battery may be integrated into the laptop; you’ll have to either open it up or take it to a professional to get the battery tested.
Check to see if you’re using the correct USB-C port.
USB Type-C is a popular cross-platform standard for connecting peripherals, transmitting data, and charging batteries. The new standard allows for slimmer gadgets, but it may also lead to misunderstandings in the marketplace. For example, some manufacturers have chosen to make particular USB-C ports data-only, which means that they will not be able to charge your device in any way.
Certain devices include two USB-C ports: one that can be used for charging and data transmission, and another that is just used for data transfer. These devices are known as dual-port devices. If you have a charging problem, double-check that you are connected to the proper USB-C connection on your computer. A little symbol on the side of the device that shows which port is intended for charging may even be visible to the user.
Check if the charger has enough.
Like a power adapter, fitting into your Samsung laptop charging port doesn’t guarantee it can charge your device. It happens with any charger, but it’s more prevalent with laptops that charge via USB-C—you can use any USB-PD charger, but some may not have enough power to charge adequately.
Check the wattage of the charger that comes with your laptop—if it’s 45W, you’ll need a 45W charger (or higher) to power it. A lower-wattage charger may protect the battery from depleting, but it won’t charge it higher. However, it will recharge your PC at a considerably slower rate. If you use a third-party USB-C charger, be sure it’s USB-IF approved.
I recommend using the manufacturer’s charger for laptops that don’t support USB-C charging. Try charging using the laptop’s official charger instead, if you have one of those.
Burnouts and shorts.
Check for irregularities or breaks in the power cord by bending and flexing it. Check the ends for damaged connections, such as loose plugs or places eaten by pets or vacuum cleaners. Next, analyze the AC brick. If it is tainted. Smell it—if it smells like burnt plastic, that’s probably the issue. Replace the power connector if needed.
Examine the jack.
It would be best if you securely plugged in the laptop’s power connector. A clean connection may be prevented by dust or other accumulation within the jack—re-plug after cleaning the jack with a toothpick.
A jack may become shaky and loose when it should not work in extreme conditions. Therefore, you will need to take it to a repair shop to fix it.
Keep it cool.
Batteries can suffer from heat, so an overheated laptop might cause issues. For example, a hot battery sensor may misfire, informing the system that the battery is fully charged or entirely dead, creating charging issues. Your system may even shut down to avoid overheating a battery and triggering a fire.
These issues are common with older computers, which have worse cooling, or if you use your laptop on the sofa or bed, which might obstruct the cooling vents. Please turn off the system, cool it, and check the air vents for dust and blankets.
Windows Settings Check
- In Windows 10, look for “Power and Sleep Settings” and select the link for “Additional power settings.”
- Use the Control Panel to find “Power Options” on previous versions of Windows.
- Click “Change Plan Settings” and double-check your settings.
Look for inappropriate battery, display, and sleep settings. For example, excessively low battery levels or a high percentage may create issues if your battery settings are incorrect.
You may also designate sleep and shutdown functions for your lid or power button. If these settings are altered, it’s easy to infer a power issue, even if the battery or charging cord is fine. The simplest approach to ensure your settings aren’t creating issues is to reset the power profile.
Remember to verify both the battery and wall power settings. You may wish to reset to the default settings to see if that solves the issue.
Find “Device Manager” in the Start menu. A charger and a Microsoft ACPI Compliant Control Method Battery should be mentioned under Batteries. Next, right-click and choose Update Driver.
Reboot the laptop and reconnect it after the drivers are updated. Try downloading the latest drivers from the manufacturer’s website if this doesn’t work. After uninstalling the Microsoft ACPI Compliant Control Method Battery driver and restarting the computer, Windows should prompt you to reinstall it.
Alternate the cord and battery.
If none of the following software fixes the problem, you may need to buy a new battery or power adapter. You might be able to get a replacement power cord or battery on Amazon, but make sure it’s genuine. It’s never a good idea to use third-party power replacements.
If you can, contact the manufacturer directly and purchase a new component. It’ll cost a bit extra, but you’ll receive a quality component.
If you’ve tried alternative power connectors and batteries, your problem is likely located within the computer. First, review and recheck your settings to correct any potential software issues. Several internal parts can malfunction or fail, causing issues. A defective motherboard, charging circuitry, or battery sensors are common causes. In addition, your Samsung laptop make and model may have specific faults that a seasoned tech support specialist will have seen.
In addition to the processes above, it will likely be software and hardware concerns particular to your system, such as typical hardware failures.