Why Is My Chromebook Not Charging When Plugged In? (Explained)

Why Is My Chromebook Not Charging When Plugged In

If you own a Chromebook, you might be wondering when you see that it won’t charge even when it is plugged in. This article will focus on why your Chromebook won’t charge when plugged in. We will also explain how you can get your Chromebook to charge again.

There are various reasons why your Chromebook may not charge when it is hooked up to a power source. The problem may be related to the charger or the power outlet in certain instances. Your Chromebook’s battery may be the source of the problem in some cases. 

In other instances, you may have connected the AC adapter to a socket that is not operating properly. It’s excellent to have it confirmed. Before proceeding, you should double-check that you utilize a functional electrical outlet, such as a socket where your TV is connected.

What to Do If Your Chromebook Battery Won’t Charge?

It is possible to overcome the issue of a Chromebook that will not charge even when connected to a power source by attempting several different approaches. The following are some approaches you may use to resolve the situation.

Check your charger and power outlet to make sure they are working properly. 

Before anything else:

  1. Ensure that both ends of the charger or adapter cable are fully connected.
  2. Take the thirty-second break from using the charger, then plug it back in and see if you notice any changes.
  3. In addition, check to see that the power outlet is functioning correctly. If you want to be extra cautious, try plugging in a different device and seeing if anything weird happens.

Another option is to change the power outlet where you’re working.

Reset the hardware on your Chromebook. 

You may also try to reset the hardware on your Chromebook to see if this simple fix resolves your battery problems. To do this, turn off your Chromebook. Next, press and hold the Refresh and Power buttons together for a few seconds. After your laptop has begun to boot up, press and hold the “Refresh” key for a few seconds.

Some Chromebook models may require a separate procedure for performing a hardware reset. Continue to leave your Chromebook hooked up and allow it to charge for approximately 40 minutes after you have completed a hardware reset.

Start the diagnostics application. 

Install and run the diagnostics program to check for hardware issues, such as battery difficulties that may be present. To do so, begin by selecting the Time symbol and then selecting the Settings option. After that, choose Diagnostics from the About Chrome OS drop-down menu. Wait until the OS gathers all the details on your battery’s status, including its health, electrical count, and cycle count. If the charge and discharge rates are low, there is a problem with your battery. 

Charge your device while in Recovery Mode. 

You should also try to charge your laptop in recovery mode if you notice that it won’t charge when plugged in:

  1. Turn off your Chromebook if it is still running. 
  2. After that, hold down the Esc key while pressing the Refresh button.
  3. While holding down the Esc and Refresh buttons, hit the power button to turn on your computer.
  4. You should activate the recovery mode on your Chromebook.

Closing the lid and allowing the laptop to charge till the battery is fully charged is recommended. Keep in mind that when your Chromebook is ultimately charged, the led on the battery indicator will turn white. Next, start your gadget by opening the lid and pressing the power button. Finally, you should fully charge your Chromebook if everything goes as planned.

Purchase a new battery. 

If your battery refuses to charge, you may need to get it replaced. First, check whether the battery health has fallen below 80% before starting. If this is the case, you’ll need a new battery.

Confirm that the LED indicator light is operational. 

For the battery indication LED to be visible, you must connect the charger to your device properly. If the device is charging, the light must be amber in color. After connecting your charger and allowing it to charge for a few minutes, wait until the visible light changes to amber before attempting to switch it on. 

The battery may have been entirely discharged if the indicator light does not come on after some time. To avoid more damage, you should keep an eye on the bottom of the laptop to make sure it isn’t overheating.

Reset the embedded controller (EC). 

Your Chromebook is frozen, which means that it may as well not react to the charger at all. It is necessary to execute an Embedded Controller reset to unfreeze the device in such situations. You should do this while the charger is still attached to the Chromebook. 

First, hold down the power button and the refresh button for approximately 3 seconds. You will know the issue has been resolved if your laptop starts up while doing this procedure. If your Chromebook is still cold after doing this, it’s necessary to take it to a computer expert for help.

How do I know if my Chromebook battery is bad?

  • Press Ctrl+Alt+t to open Crosh (Chrome OS’s Command Prompt), equivalent to the Windows command line.
  • When prompted, type “battery health” into the search box.
  • A percentage-based breakdown of the battery’s health should appear. 
  • Additionally, you’ll see how much power the battery has left in it.


If your Chromebook battery isn’t charging even when you have plugged it in, several reasons might be the cause, including a drained battery, a faulty outlet, a faulty charger, and many more. Check to ensure that your charger and power outlet are both functioning correctly before proceeding. 

Furthermore, you should try to reset the Chromebook hardware and see if you can charge the battery while the computer is in recovery mode. If the problem continues, you may use the Diagnostics app to see the battery’s condition. Finally, purchase a new battery and determine whether or not your Chromebook charges regularly.

Eddie Mcfarren

Eddie Is no stranger to technical writing after spending years in Networking, IT Infrastructure management, and online content marketing. He is an avid researcher, Software and apps dev tester who spends hours solving problems behind the scenes. Get in touch with him via social media and you can email him via contact@gawkygeek.com

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